1. Introduction
This Cookie Policy explains how Jaevia Limited ("Jaevia", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at https://jaevia.co and our banking portal at bank.jaevia.co.
This policy should be read alongside our Privacy Policy, which details how we collect, use, and protect your personal data.
2. What Are Cookies?
Cookies are small text files stored on your computer, smartphone, or other internet-enabled device when you visit a website. They allow the website to recognize your device, remember your preferences, ensure secure navigation, and improve overall user experience.
3. Types of Cookies We Use
We use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device for a set period or until deleted).
The cookies on jaevia.co fall into the following categories:
A. Strictly Necessary Cookies (Essential)
These cookies are required for the website and platform to function properly. They enable core functionalities such as security, account authentication, session management, and access to secure areas of the platform. You cannot opt out of these cookies as the website cannot operate correctly without them.
B. Performance & Analytics Cookies
These cookies collect aggregated information about how visitors use our website (e.g., pages visited, traffic sources, and average time spent on the site). They help us measure and improve performance, optimize the user interface, and fix navigation issues. All data collected by these cookies is anonymized.
C. Functionality Cookies
These cookies allow our website to remember choices you make (such as your preferred language or region) to provide enhanced and personalized features.
D. Third-Party & Security Cookies
In coordination with our financial infrastructure and security partners , third-party cookies may be placed on your device to facilitate secure authentication, detect fraudulent activity, and ensure regulatory compliance during account opening workflows.
4. Summary Table of Cookies Used
- Essential Cookies: Used for security, login authentication, and session integrity. They remain stored for the duration of your session or up to 1 year. These cookies are required and cannot be opted out of.
- Analytics Cookies: Used to track page usage metrics and performance. They are kept for up to 2 years, and opt-out is available.
- Preferences Cookies: Used to remember language and interface settings. They are stored for 1 year, and opt-out is available.
- Security/AML Cookies: Used for fraud detection and device verification. They expire at the end of your session and are mandatory for compliance purposes.
5. Managing and Disabling Cookies
When you first visit jaevia.co, you will be presented with a cookie consent banner allowing you to accept or customize your cookie preferences.
You can also manage or block cookies at any time directly through your web browser settings:
- Google Chrome: Settings ➔ Privacy and Security ➔ Cookies and other site data
- Mozilla Firefox: Options ➔ Privacy & Security ➔ Cookies and Site Data
- Safari: Preferences ➔ Privacy ➔ Block all cookies
- Microsoft Edge: Settings ➔ Site permissions ➔ Cookies and site data
Note: Disabling strictly necessary cookies may impact the availability, security, or functionality of the Jaevia banking platform.
6. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our operational technologies or regulatory legal requirements. Any modifications will be posted directly on this page with an updated "Last Updated" date.
7. Contact Us
If you have any questions regarding our use of cookies or data privacy practices, please contact us:
- Email: hello@jaevia.co
- Website: https://jaevia.co