1. Introduction
Welcome to Jaevia (jaevia.co). These Terms and Conditions ("Terms") govern your access to and use of our website, software platform, and associated services (collectively, the "Platform").
By accessing or using Jaevia, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or legal entity, you represent that you have the authority to bind such entity.
2. Legal Status & Nature of Services
- Technology Platform: Jaevia is a technology platform operated by Jaevia Ltd. Jaevia is not a bank, credit institution, or licensed Electronic Money Institution (EMI).
- Regulated Partners: All financial services—including e-money accounts, UK/EU IBAN provision, fund safeguarding, currency exchange, and payment execution—are provided exclusively by our licensed and regulated financial partners (including authorized EMIs and banking partners).
- Partner Terms: By opening an account through Jaevia, you also agree to be bound by the relevant Terms and Conditions, Privacy Policies, and Fee Schedules of our regulated infrastructure partners.
3. Account Opening & Eligibility
- Business Use Only: Jaevia’s services are strictly intended for commercial, B2B, and corporate use.
- Verification (KYC/KYB): Access to financial features is subject to successful identity verification, business checks, and compliance screening conducted in partnership with our licensed partners. We reserve the right to decline applications or terminate access if requirements are not met.
- Accuracy: You agree to provide accurate, complete, and updated business and personal information at all times.
4. User Responsibilities & Acceptable Use
You agree not to use the Platform for:
- Any illegal, fraudulent, or unauthorized purpose.
- Activities that violate Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), or international sanctions regulations.
- Attempting to breach, reverse-engineer, or compromise the security and integrity of the Jaevia Platform or partner systems.
5. Fees & Pricing
Fees for Platform usage, international transfers, and account maintenance are detailed on our Pricing Page or set out in your individual service agreement.
- All applicable fees are displayed transparently before transaction execution.
- Any outstanding maintenance or platform fees may be automatically offset against incoming funds as outlined in our pricing schedule and operational rules.
6. Intellectual Property
All content, branding, code, design elements, logos, and software associated with Jaevia and jaevia.co are the exclusive property of Jaevia or its licensors. You are granted a limited, non-exclusive, non-transferable license to access the Platform for your internal business operations.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- Jaevia provides its technology platform on an "as-is" and "as-available" basis.
- Jaevia shall not be liable for indirect, incidental, or consequential damages resulting from platform downtime, partner banking delays, currency market fluctuations, or third-party service interruptions.
- Responsibility for funds safeguarding, payment processing errors, and regulatory compliance resides with our respective regulated financial partners under their applicable agreements.
8. Termination
We reserve the right to suspend or terminate your access to the Jaevia Platform immediately if you breach these Terms, fail compliance checks, or engage in prohibited activities.
9. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of Ireland.
You agree that the courts of Dublin, Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the use of the Jaevia Platform.
(Note: Financial services provided by our UK regulated partners remain subject to their respective terms and the laws of England and Wales).
10. Contact Us
For questions regarding these Terms and Conditions, please contact us:
- Email: hello@jaevia.co
- Website: https://jaevia.co